Recently, many investors came to Aihuicha to complain, claiming that when using the Shanhai Securities ZFX platform for trading, there were various problems, such as slow deposit speed, serious card slip points, platform data being tampered with, or unreasonable additional transaction fees. Why do Shanhai Securities play more tricks than regular black platforms? What are the problems with this platform? Today, Aihuicha brings everyone to get to know more.
Failed to deposit funds, resulting in consecutive stock outflows
According to investor A's complaint, he has been trading on the ZFX platform of Shanhai Securities, but recently discovered that there are significant issues with the platform. He had successfully deposited multiple times on the platform before, but on the early morning of March 17, 2023, he failed to deposit again, resulting in an account explosion and a loss of $90818. Subsequently, he contacted Shanhai Securities and requested a refund, but failed to receive a positive response.
Investor A stated that although he previously suffered losses on the platform due to issues such as card drop, he did not pursue further action. But this time, if Shanhai Securities does not actively handle and compensate for losses, he will protect his rights through judicial procedures to protect his own rights.
Attraction to open an account, resulting in losses
Investor B complained that she had previously received an unfamiliar call from an internal member of the Shanhai Securities platform, who claimed to be able to easily make money with her. So, the manager of Shanhai Securities added her QQ and invited her to trade at Shanhai Securities, promising to easily earn a large profit.
However, Investor B remained vigilant about the platform and did not immediately open an account to deposit funds. The manager realized that she had not shown any intention to trade and continued to lure her with high commissions, high profits, and high returns, claiming that a colleague could earn about 10000 yuan in commission a month just by bringing in people. Investor B, considering the risk, still did not agree to participate.
However, the platform manager stated that they would remind her of profitable trading opportunities, ultimately luring investor B into the trap of Shanhai Securities. All of the funds she invested suffered losses and were "blacklisted" by the platform manager.
Changing the gold deposit website at will and maliciously exploding stocks
Investor C complained that after investing in the platform, they encountered an abnormal situation where the website of Shanhai Securities could not be opened and the backend personal center could not log in, making it impossible to recharge their account. Request the platform to solve the problem, but whether it's online customer service, email, or customer manager, they just replied to try changing the browser.
Investor C changed multiple browsers as they said and was unable to log in, resulting in an inability to recharge their account in a timely manner. As a result, Investor C's account was ultimately sold out, with a total amount of $23598.82.
Investor C requires the platform to bear the loss of the order with a burst, but the platform has been providing feedback that it will have relevant departments investigate as soon as possible, and there will be no further follow-up. There was no mention of compensation at all, but investors C were given a new website to log in to more than an hour after the exposure, but it was too late. There is suspicion that the platform has intentionally delayed and maliciously caused investors to sell out.
Ai Hui Cha Reminder
Based on the above, the number of complaints against Shanhai Securities on the internet remains high, including problems such as luring users to invest, maliciously exploding positions, slipping points, losses, and inability to withdraw funds. It can be seen that the current trading environment of Shanhai Securities has caused a large number of investors' dissatisfaction, and most of these complaints have not been truly resolved. Over time, this situation will make the majority of investors lose confidence in the platform. When facing the promotion and marketing of the platform, investors are advised to invest cautiously and not repeat the mistakes of certain traders.
